On-Demand Pay : Choosing Between Earned Wage Access and Tip Pay Out

Overview

Depending on your employer's setup, the Fuego app offers two choices for  On-Demand Pay¹: 'Earned Wage Access' or 'Tip Pay Out'.

This article covers details for both options and shows how to switch between them, so you can make the choice that suits you best.

Earned Wage Access 

By opting for Earned Wage Access you will be able to draw up to 50% of your wages before payday, based on hours and tips that are available. This gives you the flexibility to choose how much money you want to draw, and when, ensuring you have visibility of what will be left over for payday. This might be the right option for you if you work mainly in tipped positions but don't need all of your tip money after every shift, or if you're a back-of-house team member and don't really benefit very much from tips.

Tip Pay Out

By opting for Tip Pay Out, you will automatically receive a percentage of your tips based on a set schedule or when your employer chooses to pay them out - this will typically be daily or after every shift you work but is subject to employer preference. If you work mainly tipped positions and need your tip money as soon as it becomes available, this could be the best option for you.

Switching Services

Still unsure? No problem - you can change your preference anytime and control which service you are using from right within the Fuego app. Just follow the steps listed below.

Please note: You can request to switch service at any time but it will only come into effect after the cut-off of the service at the end of your current pay period. For example, if your pay period runs from Oct 16th to Oct 30th, and the cut-off for using On Demand pay for that pay period ends on Oct 31st, the switch will come into effect on that date (the 31st). You can also cancel the request while it is pending.

• Go to the Employers section from the profile tab at the bottom of the screen. 

• 

• Select the employer to adjust your On Demand pay service with

• Select the On-Demand Pay section to open the settings

If your employer offers both Earned Wage Access and Tip Pay Out, the current active option will be displayed along with a choice to switch to the other. In the example used below, the current selection is Earned Wage Access, with the option to switch to Tip Pay Out.

• Select Switch to Tip Pay Out

• Read all of the information provided and then select Request to Switch

You will be shown a message confirming the switch has been requested.

• You can choose the Cancel Request option if needed, right up until the pay period cut-off.

The upcoming switch will show as a note in your Settings area until it comes into effect.

If you have any questions about our On-Demand pay services, you can contact the Fuego support team through the Help Center in the Fuego app or by calling us toll-free on 1-855-715-8518. 

1. Central Bank of Kansas City does not administer nor is liable for on-demand pay/wage draws.