Overview
To use the Fuego On-Demand Pay service (either Earned Wage Access or Tip Pay Out), you will need to be able to tell us where you would like your funds to be deposited to. This is managed by linking accounts to your Fuego profile that can then be selected for payment. Additionally if you are Fuego Visa® Cardholder, you can add Linked Accounts so that you have more options for any transfers you may want to make whilst using Fuego.
The below steps will guide you through the process of adding an (external) Bank Account or (external) Card Account to your Fuego profile.
Please note:Fuego Cards do not need to be 'added' to your profile. If you have successfully applied for a Fuego Card this will appear as default when setting up payments related to On-Demand Pay. For guidance on applying for a Fuego Card, please see: Fuego: Applying for a Fuego Card and Account.
Step 1 - Navigate to the Linked Account area
- Once logged in to the Fuego App, select the profile tab from the menu at the bottom of the screen. Then select Linked Payment Accounts.
Depending on whether or not you have already linked any accounts, and whether you have a Fuego Card, you will see either an empty linked accounts area or one where you can view accounts you have already linked to your Fuego profile during onboarding, for example.
| Fig 1. Linked Account area non Fuego Cardholder | Fig 2. Linked Account area Fuego Cardholder | Fig 3. Linked Account area Fuego Cardholder with existing linked account |
Step 2 - Pick the type of Account you want to add
- Select Add Account
Please note: If you are a Fuego Cardholder you will need to first decide whether you are linking a Personal Account (ones used for On Demand Pay payments or to transfer money between your own accounts) or Other Accounts (ones used for transferring funds from the Fuego Card to others)
You will see a screen that reminds you about adding a Personal Account to Fuego:
Step 3 - Choose between linking to a Card Account or Bank Account
You can add multiple accounts to your Fuego profile for ease and flexibility when using the Fuego service.
Depending on the transfer speed for any money movement or On-Demand Pay transactions you want to achieve you should choose the corresponding account type. There are some nominal fees associated using On Demand Pay with external accounts which can be reviewed here
Follow the steps below to Add a Card Account or jump to Adding a Bank Account
- Select Link to a debit card
You will need to fill out the form that appears to add your Card Account successfully:
- Choose a 'Card Owner' type from the drop down . If you select Card owner as 'Self' your address will auto-populate
- Give the Card a Nickname - this will allow you to identify the Card easily when choosing payment methods in the Fuego app
- Provide the Name on Card - this must be the legal name associated with the Card
- Fill out the long Card Number associated with the Card
- Review and adjust as needed the address details for the mandatory fields and select Link Card
Please double-check the card number before saving. The card data will not be stored on our platform, outside of the last four digits.
Once you have selected to 'Link Card' you will either see a success or failure message
- Success - your Card account is now linked and you are ready to use this account with either the On-Demand pay service you have subscribed to or transfer funds from the Fuego Card to it.
- Failure - Please retry and review all the details to make sure they are correct, otherwise contact us via the Help Center chat or by calling us tollfree on 1-855-715-8518
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Adding a Bank Account
- Select Link to a bank
You will need to fill out the form that appears to add your Bank Account successfully:
- Give the Account a Nickname - this will allow you to identify the Account easily when choosing payment methods in the Fuego app
- Select the Type of Account
- Fill out the Account Number associated with the Account
- Fill out the Routing Number associated with the Account
- Select Link Bank
Once you have selected to 'Link Bank' you will either see a success or failure message
- Success - your Bank account is now linked and you are ready to use this account with either the On-Demand pay service you have subscribed to or transfer funds from the Fuego Card to it.
- Failure - An error message may give you some guidance of why your Account couldn't be linked. Please review all the details to make sure they are correct, otherwise contact us via the Help Center chat or by calling us tollfree on 1-855-715-8518
The steps above can be repeated as needed for any other external accounts that need to be added.
If you have any questions regarding the use of Fuego please reach out to us via chat in the Fuego Help Center or by calling us toll-free on 1-855-715-8518.
The Fuego Visa Card is issued by Central Bank of Kansas City, Member FDIC, pursuant to a licence from Visa U.S.A., Inc. and may be used everywhere Visa debit cards are supported. Certain fees, terms, and conditions are associated with the approval, maintenance and use of the Card. You should consult your Cardholder Agreement and the fee schedule at www.getfuego.com/legal. If you have any questions regarding the Card or such fees, terms, and conditions, you can contact us toll-free 24/7/365 at 1-855-715-8518.
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